Barclays Bank, Dubai (Banking and Financial Services)
Intranet Design and Development
 

Objective

Barclays Bank, UAE wanted to create an intranet with an underlying objective of keeping its employees informed, bind them together, maintain transparency and enhancing efficiency through process automation applications deployed online. Making people use the intranet was one of the critical success factors of the whole exercise.

Solution Suggested

We suggested Barclays bank an intranet design structure that made sure employees could find value in using the same and get hooked onto it and which was easy to manage in terms of posting latest content updates. The intranet also had to link with their existing application sin a seamless manner so as to market sure that there is no duplication of entries for various applications already running with them.

Since it allowed form posts etc. security was also once of the major concerns which we addressed by using LDAP authentication. A lot of dynamic features birthdays and anniversaries, promotions, knowledge pool, graffiti etc. on the intranet allow the employees to bond together with each other. The internal communication needs of the organization across UAE were simplified by making region specific sections of News, Announcements etc.

To make sure transparency is maintained in the organization and process efficiency is enhanced applications like Performance Management System, Leave Record Management and various other forms were linked in the intranet along with a dedicated zone on HR that displayed all the SOPs, processes, formats etc. in documented form.

Besides this fun elements were added onto the design structure so that people enjoy being on the intranet. LDAP allowed the employees view the intranet without logging on in a separate window so as to remove any kind of entry barriers and at the same time made sure that security is not compromised.

The whole solution was designed in ASP.Net, AJAX and MS SQL and was powered with an easy to use browser driven content management solution to make sure that the bank personnel could make changes on an as and when required basis in a matter of few minutes without any programming knowledge.

Outcomes

The teams across UAE welcomed the intranet once deployed as everything from internal communication to up to date information on performance, knowing leave status to applying for leaves and brainstorming ideas to sharing information became just a click away.

Performance Update

Seeing the initial response we are now in a process of enhancing the intranet further by implementing work flows and detailed employee record application for the HR.

 
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